Countrywide Computer Components has a main focus on customer relationships. We strive to keep on top of the tape drive repair industry by offering programs to help all of our customers.
The "Advance Exchange" program, is one that we developed decades ago and has helped thousands of happy customers over this time frame. Others followed our sucess and have since, copied our process but know that we are the leader in this program.
The program works like this; Call us with a part number you have that needs replacing and our savvy sales professionals can verify if the item you have, has any value towards an exchange. Not all product is acceptable for exchange and needs to be validated with us prior to any transactions or shipments made by you or the company.
This program passes a tremendous savings to you and your company by way of price and time as well. We allow time for your exchange to come to us, however, if we do not receive your exchange within the timeframe specified, your will be billed at the current rate and forfiet all discounts applied to original quote. .
If we determine that your product warrants exchange, we will tell you what type of discount we can offer for your product and what the final cost of your purchase will be after discount(s). The Advance Exchange program is currently, a call in type program, as the metrics of this program is very complex and we are working to incorporate this online in the future.
You will also be given instructions on what you need to do when shipping your product to us, so that we can receive your product correctly and process it without delay. All product shipped from the customer is "Paid for by the customer".
*NOTE:We do not accept incomplete products, such as, missing electronics, crushed product, etc. All product MUST be complete, unless otherwise authorized in writing by our sales staff. Any products that do not comply to these terms, any and all discounts shall be deemed null and void and discounts applied to your purchase will be deducted.
Remember to see our INVENTORY